Company number: 16351066
Registered in England and Wales
Registered office: 29 Crawford Avenue, Bradford, England, BD6 1HX
Website Terms and Conditions of Use
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website operated by Clean Up Your Act Ltd and any services or interactions through it. By accessing or using our website, you agree to be bound by these Terms. If you do not accept these Terms, please refrain from using our services.
2. Company Services
Clean Up Your Act Ltd provides building cleaning services across sectors including office spaces, Airbnb properties, hospitality venues, pubs, and hotels. All services are subject to availability and agreement of a formal service contract or booking confirmation.
3. Use of Website
You agree not to misuse the website, interfere with its operation, or attempt to gain unauthorised access to any part of it. All content, including text, images, and layout, is the property of Clean Up Your Act Ltd and must not be copied or reproduced without permission.
4. Booking and Payment
Bookings must be made through our website, email, or authorised communication. Full details of the services requested, along with access requirements, must be provided in advance. Payment terms will be stipulated in your booking confirmation or service contract. Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.
5. Cancellations and Amendments
Cancellations made with less than 24 hours’ notice may incur a cancellation fee. Amendments to service bookings must be confirmed in writing and are subject to availability. Repeated cancellations or changes may result in service suspension.
6. Liability and Insurance
While every effort is made to provide services to a high standard, Clean Up Your Act Ltd shall not be liable for any indirect or consequential loss. We hold full public liability and employer’s liability insurance, copies of which are available on request.
7. Customer Obligations
Clients must ensure safe access to premises and inform us of any risks, hazards, or specific requirements in advance. We reserve the right to withdraw services if conditions are deemed unsafe or unreasonable for staff.
8. Confidentiality and Data
All personal and business data provided to us will be handled in accordance with our Privacy Policy and the UK GDPR.
9. Complaints and Disputes
Complaints must be raised within 48 hours of the service date to allow prompt investigation. Any disputes arising from services provided will be resolved under the laws of England and Wales.
10. Force Majeure
We shall not be liable for delays or non-performance due to circumstances beyond our reasonable control, including but not limited to extreme weather, staff illness, or industrial action.
11. Amendments to Terms
We reserve the right to amend these Terms at any time. Updated Terms will be posted on our website, and continued use of our services will signify acceptance of those changes.
12. Contact
To contact Clean Up Your Act Ltd regarding these Terms or any service matters, please write to us at our registered address or via email through our website’s contact form.